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We have encountered an issue with the activation of personalized offers. Go to the My Offers section to load them again now.

We have encountered an issue with the activation of personalized offers. Go to the My Offers section to load them again now

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Head over to Get My Offers to see the latest offers available.

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Follow these 4 simple steps:

<ol>
<li>Join Scene+ program.</li>

<li>Show your Scene+ card at the checkout everytime you shop at IGA.</li>

<li>Subscribe to IGA emails and receive your personalized offers every week.</li>

<li>Activate your offers by visiting the Offers section of <a href="http://www.mesoffresiga.ca/en/offers">IGA My Offers</a> or download and log into the IGA App and click on My Offers.</li>
</ol>

That’s it – you&#39;re ready to earn Scene+ points faster with personalized offers!

How do I get personalized offers?

You can access your personalized offers by loading them from our weekly offer email or view them directly through the IGA App or the offer website at <a href="https://www.mesoffresiga.ca/en">www.mesoffresiga.ca</a>.

For the best experience, ensure you have opted-in to receive emails in your Scene+ Account
Profile, or in your IGA Account and have push notifications turned on within your IGA App. That
way we can notify you each week when your offers are ready.

Where can I check my personalized offers?

Yes, there are a few ways to receive a weekly reminder when your offers are ready:

<h3>Weekly IGA My Offers email</h3>

<ul>
<li>Subscribe to IGA emails and make sure you add you Scene+ number in the form;</li>
OR
<li>Optin into emails in your Scene+ member profile.</li>
</ul>

<h3>Push Notification</h3>
<ul>
<li>Download the IGA app and allow notifications.</li>
</ul>

Can I receive a weekly reminder when my offers are ready?

It takes roughly two to three weeks to start receiving personalized offers in your email, app or on the IGAMyOffers website. New and exciting offers are available each Thursday.

I’m new to Scene+. How long does it take to start receiving personalized offers?

Any IGA My Offers digital coupons loaded to your card will automatically be redeemed when
you meet the purchase conditions listed on the coupon and use your Scene+ card at checkout.

Why do I have to load IGA My Offers digital coupons?

Yes. Each offer is only valid for a specific period of time, which is noted on the offer. Each offer
displays the expiration date at the top right of the offer tile.

Do IGA My Offers digital coupons expire?

Once your offers are loaded, simply use your Scene+ card when you checkout at a participating
IGA or IGA extra store and meet the purchase conditions listed on the digital coupon. This offer will be instantly redeemed and can be seen on your receipt. Your redeemed offers will also
immediately move to the redeemed tab on this site.

How do I redeem IGA My Offers digital coupons?

It’s simple! When you log into IGA My Offers, all offers will automatically be loaded to your
Scene+ card. Once offers are loaded, they will be redeemed after you meet the purchase
conditions listed on the digital coupon and use your Scene+ card at checkout.

IGA customers can also load their offers directly through the IGA App, available on the App store
or Google Play.

How do I load IGA My Offers digital coupons onto my Scene+ card?

It&#39;s easy! All you have to do is log into IGA My Offers or the IGA app to automatically load your
offers, and then shop in the participating store and meet the conditions listed on the coupon.
You can load your offers through this website, or one-click load when you receive the IGA My
Offers emails. You can also load your offers directly through the IGA Mobile App, available on
the App store or Google Play.

How do I use IGA My Offers digital coupons?

Anyone who has a valid Scene+ card and has earned at least 1 Scene+ point in a participating
store will begin receiving regular offers. In order to view your offers on IGA My Offers, you will need to add your Scene+ card to your IGA account. You can easily sign up and add your Scene+
card number <a href="https://iga.login-seconnecter.ca/register?gig_locale=en" target="_blank">here</a>.

You can also access offers through the IGA mobile app once you have added a Scene+ card number to your account.

Who can receive IGA My Offers digital coupons?

If you don’t have a Scene+ account, visit <a href="https://www.sceneplus.ca/register" target="_blank">sceneplus.ca/register</a> to get started. You can also visit your local participating IGA store and an IGA customer service employee will be happy to assist
you.

How can I get a Scene+ card?

If you don’t have an IGA account , simply <a href="https://iga.login-seconnecter.ca/register?gig_locale=en-ca" target="_blank">create one</a> and you’ll be asked to add your Scene+ card through the registration process. You can also link your Scene+ account to track your points
balance in IGA My Offers!

If you already have an IGA account, you can add your Scene+ card in Personal Information.

How do I add my Scene+ card number to my IGA account to receive digital offers?

The IGA My Offers program is currently available at all IGA and IGA extra in Quebec and New-Brunswick.

Which stores participate in the IGA My Offers program?

You can use your weekly personalized offers at the IGA or IGA extra store you prefer to shop at
each week. To learn where you can use your weekly offers log in to <a href="https://www.mesoffresiga.ca/en">www.mesoffresiga.ca</a>, or
download and log into the IGA App and view the offer details.

Where can I use my personalized offers?

The IGA My Offers program provides personalized offers to Scene+ members who regularly shop
at IGA. These offers can be either Scene+ Points offers or exclusive member prices savings and
are based on each customers shopping history at our stores, so you will have offers on the items
your already enjoy and ones we think you might be interested in.

What is the IGA My Offers program?

If similar IGA My Offers digital coupons are loaded, the offer that requires the highest spend will
be redeemed first.

If I load IGA My Offers digital coupons that are similar, which offer will be redeemed first?

Most IGA My Offers digital coupons are for single redemption only. However, offers that allow
multiple redemptions will feature a progress bar. The progress bar is a convenient tracking tool
that allows you to see how many times the offer has been redeemed. Offers with multiple
redemptions will stay in the Loaded tab until all redemptions have been made.

Can I redeem IGA My Offers digital coupons more than once?

You can redeem your ‘Loaded’ IGA My Offers digital coupons at participating stores by simply
using your Scene+ card at checkout and meeting the purchase conditions listed on the offer.

How do I redeem IGA My Offers digital coupons at checkout?

If you have signed up to receive IGA emails, you will be notified via email whenever new offers
are available. Sign up and add your Scene+ card number <a href="https://iga.login-seconnecter.ca/register?gig_locale=en-ca" target="_blank">here</a>.

The IGA My Offers site is mobile responsive, so customers can log in from any device to see if they have new offers available before planning their next shop. You can also check the IGA app
to see if you have new offers available.

How will I know when I have new IGA My Offers digital coupons?

You will regularly receive a new set of offers. You can be notified when you have new offers
waiting by signing up for IGA emails.

When will I receive new offers?

Your IGA My Offers digital coupons stay on your card until you redeem them or they expire.

Can I remove IGA My Offers digital coupons from my card after they have been loaded?

View the ‘Loaded’ tab to see all of your loaded offers.

How do I find which IGA My Offers digital coupons have been loaded to my Scene+ card?

Your offers will stay on the ‘Loaded’ tab until they are redeemed or expired. If you are signed up
to IGA emails, all of your offers will be loaded automatically when you click to load. If you have
the IGA App, you can also click on My Offers to load them.

How long do IGA My Offers digital coupons stay on the Loaded tab?

Offers are selected based on the types of products you buy, and the ones we think you’ll love.
The more you use your Scene+ card when you checkout at IGA, the better we’re able to select offers just for you.

How do you select the IGA My Offers digital coupons I receive?

If you’re new to the program, we’re just starting to learn about the products you buy and love.
Rest assured, the more you shop and scan your Scene+ card in-store the more we will tailor the
offers to your preferences. Occasionally we may send you an offer for a new product or one
that we think you might enjoy, and we hope you like them.

Why are some of my personalized offers for items that I typically don’t purchase?

Your IGA My Offers digital coupons are selected based on purchases made when your Scene+
card was used at checkout. Your friends’ offers may be different because they would have their
own, unique purchase history.

Why is my friend receiving different IGA My Offers digital coupons than me?

Occasionally, the number of offers you receive from week to week might vary depending on
your past shopping patterns and the availability of offers and promotions that match your
preferences. To load and view your weekly offers please log into <a href="https://www.mesoffresiga.ca/en">www.mesoffresiga.ca</a>, or
download and log into the IGA App.

Why do I receive a different number of offers in one-week verses another?

Yes, you will need to have a Scene+ card and have earned at least 1 Scene+ point in an IGAstore
to start receiving IGA My Offers digital coupons.

If you want to become a Scene+ member, visit sceneplus.ca/register to get started. You can also
visit your IGA store and an IGA customer service employee will be happy to assist you.

To view your offers, you will need to add your Scene+ card to your <a href="https://www.iga.net/en/my_account/dashboard/personal_information" target="_blank">IGA account</a>. If you don’t
have an IGA account, create one and add your Scene+ card number <a href="https://iga.login-seconnecter.ca/register?gig_locale=en-ca" target="_blank">here</a>.

Do I need to have a Scene+ card to receive IGA My Offers digital coupons?

Yes, the IGA My Offers website is mobile friendly and can be accessed on your smart phone or
tablet. You can also download the IGA Mobile App for free on the App store or Google Play.

Can I view IGA My Offers digital coupons on my mobile smart phone or tablet?

<h3>Email Error</h3>

If you are receiving a “link expired” error message when trying to load offers from your offer email this means the offers have expired and you are trying to load offers from a previous week that are no longer valid.

<h3>App Error</h3>

If you are receiving an “error in loading offers” message in the App, please shut down and relaunch the App, and then navigate back to your grocery offers to reload them.

If you are having trouble loading offers through Email or App, you can always access and load
your offers at <a href="https://www.mesoffresiga.ca/en" >www.mesoffresiga.ca</a>.

I'm receiving an error message when trying to load offers from my email or the App.

All Scene+ points earned at our participating stores should be transferred to your Scene+
account within 24 hours, so you will not see these points immediately even though they are
showing on your receipt. Please note that points earned may take up to 2 weeks to appear in
your Scene+ account. If you don’t see the points after 30 days, please <a href="https://scenesupport.zendesk.com/hc/en-ca/p/contactUs" target="_blank">contact Scene+</a> for further
assistance.

My receipt shows that I received Scene+ points from a IGA My Offers digital coupon redemption. However, I don’t see the Scene+ points I earned in my Scene+ account. Why is that?

If you are missing Scene+ points from an eligible purchase where you swiped your Scene+ card at checkout, you can <a href="http://mesoffresiga.ca/en/contact-us" >Contact Us</a> for support.

I am missing Scene+ points from a IGA My Offers digital coupon redemption. What should I do?

You must always scan your Scene+ card at checkout when redeeming offers. If you require
further assistance, you can <a href="http://mesoffresiga.ca/en/contact-us" >Contact Us</a> for support.

I forgot to show my Scene+ card at checkout and missed receiving Scene+ points from IGA My Offers. Can I still receive these Scene+ points?

Please visit <a href="https://sceneplus.ca" target="_blank">sceneplus.ca</a> and select FAQs or Help in the footer.

Who should I contact if I have a problem with my Scene+ account?

Please submit our <a href="http://mesoffresiga.ca/en/contact-us" >Contact Us Form</a> for support with IGA My Offers digital coupons.

Who should I contact if I need help with a IGA My Offers digital coupon?

No, your set of IGA My Offers digital coupons are regularly available, so if you are shopping but
have not received your email yet, you can access your offers by signing into this site or the IGA
app to automatically load your offers. You will need to add your Scene+ card number to your
IGA account in order to view your offers.

Do I have to wait to receive the IGA My Offers email to access my offers?

No, you can always access your IGA My Offers digital coupons by signing into this site if you have
added your Scene+ card to your IGA profile. IGA customers who have the Mobile App can also
access their digital coupons through the My Offers section of the App.

Do I have to be signed up to emails from Scene+ to receive IGA My Offers digital coupons?

You can unsubscribe from receiving IGA emails by selecting the “unsubscribe” button at the
bottom of the email itself. You can also simply modify your preferences to no longer receive
promotional emails from IGA.

What if I no longer want to receive emails from IGA My Offers?

To receive IGA My Offers emails from when new digital coupons are available, you must be
opted in to receive IGA emails and provide your Scene+ card number. You can easily sign up and
add your Scene+ card number <a href="https://www.iga.net/en/utilities/subscriptions" target="_blank">here</a>.

How can I sign up to receive IGA My Offers emails?

You will receive emails from the IGA My Offers program whenever new offers are ready to load,
generally every week.

How often will I receive emails from IGA My Offers?

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Need help with your IGA Offers program? Want to learn more about our digital coupons? You have come to the right place.

Help Centre | IGA Offers

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Check back every week to see offers created just for you

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GREAT OFFERS, COMING SOON

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Please ensure you have loaded your offers, and remember to shop for these products in-store and swipe your Scene+ Card at checkout.